I'm a Product Researcher at Instagram.
As a user researcher, my approach is to combine behavioral metrics and qualitative data to provide a complete picture of user behavior. To do this, I design studies that gather user experience through interviews, focus groups, surveys and log data to produce improvements in product design and implementation.
I received my Ph.D. in 2016 in Information Science from UNC-Chapel Hill, where I was supervised by Dr. Diane Kelly. My dissertation research focused on using physiological signals to detect and ultimately predict engagement and frustration in search. My research primarily focused on improving interface design, reducing workload and stress in user interactions, and improving user engagement.
I graduated in May 2011 with Bachelor's degrees in Information Science (Highest Honors) and English. For more information, please see my resume.